Reminder: ICD-10 Code Reporting for SUPRT-A

Greetings all!

As we review the data collected from SUPRT-A baseline and follow-up assessments, we wanted to send a quick reminder that you do not need to enter the full behavioral health diagnosis code (ICD-10-CM) for each client. For the purposes of this reporting tool, please input only the three character category for each diagnosis code, even if the more detailed information is available in the client record (e.g. report both F10.13 and F10.182 as F10). If more than three codes apply, indicate the codes most relevant to the client’s participation in SAMHSA grant services.

For future reference, please see the guidance and example outlined in question 9 of our Omni FAQ document: SUPRT+FAQ_11.26.25.pdf.

We appreciate your continued commitment to enact impactful change in your communities as we all adjust to the new data collection tool.

As always, if you have any questions about the SUPRT tool or your CSB/Agency’s SUPRT data, please don’t hesitate to contact our team at SORSupport@Omni.org.

Corrected Tracking Sheets Available & Record Closeout Reminder

Corrected Tracking Sheets Now Available!

In December, Omni identified several issues with the weekly tracking sheets that were resulting in completed surveys not showing up. As of Monday afternoon, 1/5, these issues have been resolved. Corrected tracking sheets are now available in your CSB/Agency’s Dropbox folder.

As a reminder, we recommend always entering your email at the end of the survey to receive a confirmation that the survey was submitted to us successfully.

SUPRT Record Closeout Reminder for GPRA Clients

We wanted to provide a brief reminder about which SUPRT surveys should be entered for clients who were still active at the end of SOR IV Year 1 (i.e., they had not completed a GPRA discharge).

When an active GPRA client stops receiving SOR-funded services, a Record Closeout should be entered to close that “episode of care”. Once an episode of care is closed, no other surveys should be entered for the timeline associated with that GPRA Intake. If the client returns at a later time (i.e., they begin a new episode of care), then a Baseline SUPRT should be completed. The windows for the 6-month and Annual follow-up assessments will be calculated in accordance with the new Baseline.

Note: Do not complete a new Baseline for a client without closing out the previous episode of care. For active GPRA clients only, a 6-month or Annual SUPRT survey should be entered without entering a Baseline SUPRT. If you are receiving errors attempting to enter a 6-month or Annual survey for an active GPRA client, please reach out to us. In this scenario, don’t enter a Baseline survey as this will indicate the start of a new episode of care for the client and any surveys entered after that Baseline will not be associated with their GPRA surveys.

As always, if you have any questions about your CSB/Agency’s SUPRT data, please don’t hesitate to contact our team at SORSupport@Omni.org. Happy New Year!

Tracking Sheet Issues and Omni Holiday Closure

Tracking Sheets:

Omni has identified several issues with the weekly tracking sheets that have resulted in completed surveys not showing up. We sincerely apologize for any inconvenience this has caused. We are working diligently to resolve this issue and will send out another email once it is fixed and new tracking sheets are available. Due to our upcoming company holiday closure, tracking sheet creation will be paused until the week of 1/5/26.

In the meantime, we recommend always entering your email at the end of the survey to receive a confirmation that the survey was submitted successfully. The 6-month and Annual assessment windows are still accurate in the latest tracking sheet dated 12/15/25 and can be referred to as needed.

Omni staff will be available through Tuesday, 12/23, to respond to any questions via email at SORSupport@omni.org.

Omni Holiday Closure:

Omni will be closed from December 24th through January 1st and reopening on Friday, January 2nd. We are taking some time to enjoy the end of the year and re-energize for 2026. We hope you can find some time to do the same!

Our entire team will be unavailable for project-related support during these dates. Any emails or voicemail messages will be reviewed and responded to as soon as possible starting January 2nd.

Our team wishes all CSBs and Agencies a happy holiday! Thank you for all your hard work engaging clients in the SOR Treatment and Recovery evaluation in 2025, we look forward to continuing our work with you all in the new year.

 

Sincerely,

Omni TA Team

New SUPRT Client Engagement Sheet!

We’re excited to share the SUPRT Client Engagement Sheet, a new resource for encouraging client participation in the SUPRT surveys! This can be shared directly to clients who are eligible for the SUPRT surveys to provide a high-level overview of the purpose of the survey and why they are being asked to participate.

This resource can help the client to make an informed decision about participating in the SUPRT-C section of the survey. The sheet covers the timeline of the surveys at Baseline, 6-month, and Annual, the eligibility requirements, and the benefits of engaging in the SUPRT surveys.

View the Client Engagement Sheet here: https://www.virginiasorsupport.org/s/SUPRT-Client-Engagement-Infographic_121825.pdf

If you have questions about the Client Engagement Sheet or your CSB/Agency’s SUPRT data, please contact our team at SORSupport@Omni.org.

New SUPRT Tracking Sheet Video Guide

We’re excited to share a new guidance video that walks you through how to navigate the SUPRT Weekly Tracking Sheets, a key resource for staying on top of assessment timelines and maintaining accurate client records.

The video provides a column-by-column overview of the tracking sheet, highlighting which sections to pay close attention to in order to easily monitor assessment timelines and identify any needed actions.

Watch the video here: SUPRT Tracking Sheet Overview

As a reminder, each agency receives an updated Excel tracking sheet every Monday containing all clients’ SUPRT survey information. These sheets are uploaded to your agency’s Dropbox folder. If you don’t yet have access, please reach out, and we’ll get you set up.

If you have questions about your tracking sheet or need help interpreting any part of it, please contact our team. We’re always happy to assist.

SUPRT Tool is Now Live!

We’re excited to share that the SUPRT client-level data collection tool is now officially live as of today. Our team is continuing to provide all staff with access to their agency’s Dropbox folder and is finalizing our contact list with DBHDS to ensure we have an accurate and up-to-date list of staff to reach with updates and announcements. If you are a new SOR awardee, we will be in touch with you soon to help set up your Dropbox folder.

Beginning Monday, November 24, each agency will have a tracking sheet in its Dropbox folder. This sheet provides clear guidance on how to proceed with clients who are currently receiving services and have previously received the GPRA survey.

You can now access the online SUPRT surveys on virginiasorsupport.org under the Resources → SUPRT Online Surveys section:

  • Click HERE to access the Baseline Survey.

  • Click HERE to access the 6-Month, Annual, and Record Closeout Surveys.

As a reminder, all training materials from the November 17th SUPRT 101 Training, along with additional implementation resources, are available on the SUPRT Materials page under the Resources tab. Practice surveys can also be accessed on the SUPRT Materials page. These Practice surveys allow you to enter fake data to get a better feel for the tool.

If you have any questions or need support as you begin using the SUPRT tool, please don’t hesitate to reach out to our team at SORSupport@omni.org.

SUPRT 101 Training Materials and Next Steps

Thank you to all who were able to attend the SUPRT 101 Training on November 17th. We hope the session helped clarify SAMHSA’s transition from GPRA to the new SUPRT client-level data collection tool and provided useful guidance as you prepare for implementation. The SUPRT tool will be available on November 21st.

We’ve recently added SUPRT Materials to the VirginiaSORSupport.org website, under the Resources tab, in the SUPRT Materials Page.

Materials available:

  • The SUPRT-A and SUPRT-C Paper Surveys

  • The Question-by-Question Guide for the Admin and Client Surveys.

For anyone who would like to revisit the content or for those who were unable to join, the PowerPoint slides and the full training recording are also available on the website.

Reminder of Next Steps

For new clients that began receiving services after October 1, 2025 and are still active:

  • Complete a Baseline SUPRT survey for these clients. SUPRT-A is required, and SUPRT-C should be offered to the client but is voluntary.

For clients who had a prior GPRA intake survey completed before October 1, 2025, and are still active:

  • The Baseline SUPRT should not be completed for these clients.

  • SUPRT-A (Administrative) reassessment and/or the annual assessment is required to be completed.

    • This is completed by staff using client records.

    • The Client ID remains the same.

    • GPRA follow-ups after October 1, 2025, are no longer required, as all future assessments will use the SUPRT-A tool.

  • SUPRT-A closeout must be completed for all clients who are no longer receiving services.

  • SUPRT-C (Client) should not be offered to these clients.

If you have any questions or need further support as you navigate the SUPRT rollout, please don’t hesitate to reach out to our team at SORSupport@omni.org.

SOR Success Story Highlight: Region Ten

This month, Omni would like to highlight a success story submitted through the Quarterly Survey that demonstrates the power of connection and support, and the critical role SOR funding plays in making recovery possible.

Region Ten

“This past quarter, Region Ten was able to utilize SOR funding to cover the cost of residential SUD treatment for a Spanish-speaking individual. Because there are not many facilities that are able to accommodate translation services, the individual needed to go to a facility that could provide these services in order to access the appropriate level of care. Without SOR funding, this would not have been possible. This person is now getting ready to complete their treatment program and will be engaging in outpatient services with Region Ten.”

We are grateful to Region Ten for sharing their success story with us, and to all CSBs/agencies for the work you do every day!

 

As a reminder, our SUPRT 101 Training will be held next week on 11/17. Please register in advance, here: https://omni-org.zoom.us/meeting/register/1qpSa7FfRC21GJdg4qoIOQ.

Please reach out to us if you have any questions or need support: SORSupport@omni.org.

Thank you!

Register Now: SUPRT 101 Training on November 17 - Learn About SAMHSA’s New Client-Level Data Collection Tool

As you may know, the Substance Abuse and Mental Health Services Administration (SAMHSA) has transitioned from the GPRA to a new client level data collection tool, called the SAMHSA Unified Performance Reporting Tool (SUPRT). This change took effect on October 1, 2025, with the start of Year 2 of the SOR IV grant.

To support this transition, Omni will host a SUPRT 101 Training on Monday, November 17, 2025, from 2:00 to 3:30 PM ET. This session will introduce the new data collection tool, explain the reasons for the change, and outline key differences between GPRA and SUPRT. Participants will also learn about submission timelines, client tracking procedures, and best practices for administering the SUPRT survey.

Additional topics will include:

  • An overview of the SUPRT survey and its components

  • Eligible recipients and the purpose of the tool

  • Guidance on data entry and reporting

  • Available technical assistance and resources

 

Register in advance for the SUPRT 101 Training on Monday, November 17th, here:

https://omni-org.zoom.us/meeting/register/1qpSa7FfRC21GJdg4qoIOQ

 

We strongly encourage all CSB and agency staff who previously administered or oversaw GPRA administration to attend, as SUPRT represents an important update to data collection and reporting processes. Any staff who provide or oversee SOR-funded services are also welcome to attend. The tool is expected to be available for use in November, and this training will be essential for preparing to implement it effectively.

After registering, you will receive a confirmation email with details on how to join the session.

If you have any questions, please reach out to Omni at SORSupport@omni.org. We look forward to seeing you at the SUPRT 101 Training!

Best regards,
The Omni Team

SOR Success Story Highlight: Western Tidewater

This month, Omni would like to highlight a success story submitted through the Quarterly Survey that demonstrates the power of connection and support, and the critical role SOR funding plays in making recovery possible.

Western Tidewater

“We had a new client who had entered the SOR program earlier this quarter after experiencing a near-fatal overdose. With limited family support and no stable housing, he arrived to us feeling hopeless, defeated, and unsure of what the future held. Through the coordinated care provided by our SOR team, the client received immediate access to Medication-Assisted Treatment (MAT), intensive outpatient counseling, and peer recovery support. His peer specialist, someone with lived experience, played a pivotal role in helping the client feel seen, heard, and understood.”

We are grateful to Western Tidewater for sharing their success story with us, and to all CSBs/agencies for the work you do every day!

Please reach out to us if you have any questions or need support: SORSupport@omni.org. Thank you for your dedication and hard work!

https://www.ecfr.gov/current/title-2/subtitle-A/chapter-II/part-200#200.112 Per 2 C.F.R. § 200.112-1113 The Federal awarding agency must establish conflict of interest policies for Federal awards. The non-Federal entity must disclose in writing any potential conflict of interest to the Federal awarding agency or pass-through entity in accordance with applicable Federal awarding agency policy. Failure to adhere to these statues will result in immediate termination of funding.

Virginia’s State Opioid Response (SOR) grant is awarded at the discretion of DBHDS and SAMHSA. All recipients of SOR funding supports evidence-based prevention, treatment and recovery services to address opioid and stimulant misuse and use disorders, including for cocaine and methamphetamine. The SOR grant is not intended to be utilized as a long-term or permanent funding source. All SOR proposals must include a realistic plan for financial sustainability beyond the grant period.