Omni Kudos to Mount Rogers CSB and Follow-Up GPRA Window Reminder

Each month, Omni seeks to recognize the CSBs and agencies that stand out in fulfilling their SOR GPRA intake and follow-up completion requirements. This month, we want to give a special shout-out to the Mount Rogers CSB team! They have continued to consistently enter intake GPRAs from month to month during SOR IV, with a sizeable increase in the number of intakes completed in April. Great job!

We recognize everyone's hard work that goes into conducting GPRA intakes, and we appreciate your efforts in supporting individuals on their treatment journeys. Omni is here to assist you—whether you need technical guidance or additional resources to streamline your GPRA administration. Please reach out to us if you have any questions or need support: SORSupport@omni.org Thank you for your dedication and hard work!

Reminder to complete follow-ups only within the open window

As a reminder, SAMHSA requires at least 80% of follow-up GPRAs to be interviews completed within the specified follow-up window (5 to 8 months after intake GPRA completion). Interview follow-ups outside of the follow-up window will not count towards the interview follow-up rate. Please refer to your tracking sheets that we share with you in Dropbox each week for the most accurate calculation of each client’s follow-up window and the status of each.

The actual start and end dates for each follow-up window are shown in column D (6m - Open Date) and column E (6m - Close Date), as illustrated in the image below in the red rectangle. A client’s open follow-up window status is then highlighted on the tracking sheet in column F (6m - Status) with a green “Open” cell or a pink “Closing Soon” cell. Also, if you have completed a Follow-up GPRA outside of this open window, you will see a yellow-highlighted message, saying “Error: outside window”, to call your attention to this oversight. We encourage you to communicate with our TA team with questions or clarification if you see this error.

Helpful Resources

Below are links to supporting TA documents on our website, relating to the completion of Follow-up GPRAs. We hope you find them helpful:

If you have questions, need support with any aspect of GPRA administration, or have your own helpful tips/processes to share, please get in touch with our Omni team at SORsupport@omni.org.