Each month, we like to recognize CSBs and agencies that are leading the way in completing SUPRT A and C surveys, supporting clients through the process, and bringing a 'spirit of inquiry' to their work with our TA Team.
This month's kudos goes to the Northwestern Community Services (CSB) team! Northwestern has completed 46 SUPRT 6-month follow-ups so far in Year 2 of the grant, and 42 of those clients successfully completed a SUPRT C assessment. That's an outstanding client engagement rate of 91%, and it reflects a strong commitment to maintaining client relationships over time.
Lastly, A big thank you to all CSBs and agencies for your continued work this year. We know SUPRT administration can be challenging, but the impact you're making in your communities is real and meaningful. Keep an eye out for details on our upcoming July SUPRT refresh training — more information coming soon!
As always, the Omni team is here if you have questions or need support with any aspect of SUPRT administration — reach out anytime at SORsupport@omni.org.